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Andrew Boswell

Andrew Boswell

Recent Posts

Moving from Break-Fix to Proactive Service with Remote Monitoring

[fa icon='calendar'] Apr 27, 2018 5:23:31 PM / by Andrew Boswell posted in IIoT, Remote Monitoring, Wireless Transmitter

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Progressive system owners are shifting their field maintenance and support from a traditional break-fix model to new proactive service models.

The Industrial Internet of Things (IIoT) is making new proactive support and service models possible, built on remote monitoring to enable equipment and assets at remote sites to be more easily accessed and continuously monitored. With IIoT comes continuous data providing insight about what is happening now, what has happened, and increasingly what will happen.

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What does Industrial IoT have to do with your fitness tracker?

[fa icon='calendar'] Feb 15, 2018 2:05:24 AM / by Andrew Boswell posted in Wireless Transmitter, Remote Monitoring, IIoT

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Chances are if you bought a new watch in the last year or two it was probably a fitness tracker or smartwatch. It’s really convenient to be able to monitor your heart rate, steps, and exercise - oh and it probably still tells you the time. You put it on your wrist and it just works!

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How remote monitoring grows recurring revenue for VARs and Systems Integrators

[fa icon='calendar'] Dec 1, 2017 1:49:00 PM / by Andrew Boswell posted in Remote Monitoring, Wireless Transmitter

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The benefits of remote monitoring of critical infrastructure is relatively obvious to the people who count on them – more reliable uptime and fewer disruptions. As a value-added reseller or systems integrator who maintain those systems, you can leverage remote monitoring to secure and grow your business.

The world of value-added resellers and systems integrators is evolving quickly. The hardware side of the business is getting commoditized and margins are falling accordingly. Industry consolidation is creating some large players and others are staying independent building on their strengths. The growth and focus is on higher-margin professional services and recurring revenue.

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Why remote monitoring matters

[fa icon='calendar'] Jan 10, 2017 3:10:00 PM / by Andrew Boswell posted in Remote Monitoring, Wireless Transmitter

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In our previous lives in the wireless industry we constantly wondered why transmitters that did important things weren’t monitored. Important things like paging firefighters, dispatching fleets of trucks, navigating ships and aircraft, communicating on police radios. All too often the first person to find a system problem is that firefighter, truck driver or police officer in a moment of need.

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